About
A seasoned IT professional with 12+ years of experience. As a Delivery Manager, I excel in implementing solutions like Microsoft Asure SAAS, Azure infrastructure, and Teams Voice. I hold a degree in Electronics and Computer Hardware from MG University, and I'm a certified ITIL, MCSE, and PMP trained. In my role at Delphi Consulting, Dubai, I successfully managed 30+ projects, demonstrating expertise in project planning, team leadership, and budget management. My skills include Azure DevOps, project management, risk mitigation, and stakeholder engagement. Explore my portfolio for more insights into my journey and achievements.
Personal Information
- Name: Ananthu Balagopal
- Phone: +91-9633443456
- Email: ananthubalagopal@gmail.com
- Website: www.example.com
- Degree: Bachelor's
- Add: Rishabham, KS Mangalam PO, Vaikom
- Place: Kottayam, Kerala, India
- Pincode: 686608
Feel free to connect, collaborate, or just drop a message. I'm here to explore exciting opportunities, share insights, and build meaningful relationships. Your ideas and inquiries are always welcome. Let's make things happen together!
Skills
I excel in project and delivery management, risk mitigation, and stakeholder engagement. Proficient in generative AI, Microsoft 365 security, Azure infrastructure setup, and seamless tenant-to-tenant migration. My expertise extends to IT support, troubleshooting, and effective stakeholder management. Here are some of my skills.
Works & Education
Education
Bachelor's Degree in Electronics & Computer Hardware
2010
MG University
In 2010, I successfully completed my Bachelor's Degree in Electronics and Computer Hardware from MG University. This educational journey equipped me with a strong foundation in the field, fostering both academic knowledge and practical skills that laid the groundwork for my professional endeavors.
Certifications
ITIL
I possess the ITIL (Information Technology Infrastructure Library) certification, demonstrating proficiency in IT service management practices. This certification underscores my commitment to excellence in overseeing IT services.
MCSE
I hold the MCSE (Microsoft Certified: Systems Engineer) certification, showcasing my expertise in designing and implementing Microsoft Systems Engineer. This certification validates my advanced skills in cloud technologies and infrastructure.
PMP Trained
I have received training in Project Management Professional (PMP), demonstrating my commitment to mastering industry-recognized project management methodologies and best practices.
Professional Experience
IT Delivery Manager
Oct 2022 – Aug 2023
Delphi Consulting, Dubai
As IT Delivery Manager at Delphi Consulting, Dubai (Oct '22 – Aug '23), led 30+ diverse projects. Managed email tenant migration, implemented Microsoft 365 solutions, and coordinated international projects. Skilled in Agile and waterfall methodologies, ensuring flawless project execution. Coordinated technical workshops for successful customer delivery.
Azure DevOps Manager
June 2013 - Oct 2022
EY
As Azure DevOps Manager at EY (Mar 2020 - Oct 2022), I led the implementation of Azure infrastructure and DevOps for the Modern Meetings and Scheduler app. In my role as Exchange Specialist at EY (Jun 2013 - Mar 2021), I managed internal Exchange infrastructure, resolved technical issues, and played a key role in collaborations with Microsoft and domain acquisitions. I demonstrated proficiency in ITIL principles and held leadership roles, including Asia Pacific Sub Lead for Messaging and Lead SPOC for Modern Meetings and Scheduler.
Technical Specialist
Jan 2011 - June 2013
Wipro
During my tenure as a Technical Specialist at Wipro (Jan 2011 - Jun 2013), I specialized in Microsoft Exchange, offering expert support for versions 2003, 2007, 2010, and 2013. My responsibilities included addressing high-priority issues for premium Microsoft customers, resolving escalated tickets with 100% customer satisfaction, and ensuring the smooth migration of Exchange environments to guarantee data integrity.
Contact
Location:
Rishabham, KS Mangalam PO, Vaikom, Kerala, India
Email:
ananthubalagopal@gmail.com
Call:
+91-9633443456